Play Responsibly

Responsible Gaming at pkaz — Stay in Control

Gaming at pkaz is meant to be fun — a way to enjoy cricket betting, slots, and bingo as entertainment. Our responsible gaming tools are built to help you stay in control of your time and budget, so the experience always remains positive.

18+ Only Tools Available 24/7 Instant Self-Exclusion

18+
Minimum age to play on pkaz
24/7
Support available for responsible gaming queries
3
Limit types: daily, weekly and monthly
0
Cost to use any responsible gaming tool

Our Responsible Gaming Tools

Six Features That Keep You in Control

Every tool on this page is free to use and available from inside your pkaz account settings at any time.

Deposit Limits

Set a maximum PKR deposit amount per day, week or month. Once you reach your limit, no further deposits can be made until the period resets. Reducing a limit takes effect immediately; increasing it requires a 24-hour cooling period.

Session Time Reminders

Choose how long you want to play in a single session. pkaz will send you a reminder when your set time is up, so you never lose track of how long you have been gaming. Short breaks help keep the experience enjoyable.

Reality Check Alerts

Receive periodic pop-up notifications during your session showing how long you have been playing and your net session result. These gentle check-ins help you stay aware and make conscious decisions about continuing.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 3 days, or 7 days. Your account is temporarily suspended during this time. This is perfect if you feel you need a bit of breathing space without committing to full exclusion.

Self-Exclusion

If you feel gaming is becoming more than just entertainment, you can self-exclude for 1 month, 6 months, 1 year or permanently. During exclusion your account is locked and cannot be reactivated until the period ends.

Marketing Opt-Out

Opt out of all promotional communications — bonus offers, PSL cricket promotions, slot tournament invites — directly from your account settings. Removing temptation is a simple but effective responsible gaming step.


1 Our Commitment to Responsible Gaming

At pkaz, we genuinely believe that gaming should be a source of entertainment — not stress, financial pressure or anxiety. Whether you enjoy spinning the reels on slots, placing a bet on a PSL T20 match or playing a round of bingo, the purpose is to have fun within your own comfortable limits.

We understand that for a small number of people, gambling can stop being enjoyable and become a problem. pkaz is committed to providing every player with the information, awareness and practical tools needed to keep their experience positive. Our responsible gaming framework is built around three principles: awareness, control and support.

Awareness means making sure every player understands the nature of gambling — that outcomes are random, that the house edge exists in all casino games, and that chasing losses is never a sound strategy. Control means giving you real, working tools inside your account to manage your deposits, session time and access. Support means being available around the clock if you or someone you care about needs help.

All responsible gaming tools on pkaz are completely free. You do not need to contact support to activate deposit limits or session reminders — everything is available directly from your account settings.

2 How to Use Player Tools

Getting to the responsible gaming tools in your pkaz account is straightforward. Once you are logged in, navigate to your Account Settings and select the Responsible Gaming section. From there you can configure all the tools described on this page.

1
Log in to your pkaz account

Use the Login button at the top of any page. If you do not have an account yet, registration takes just a couple of minutes.

2
Open Account Settings

Click your profile icon in the top-right corner and select Settings from the dropdown menu.

3
Select Responsible Gaming

Find the Responsible Gaming tab. All tools — deposit limits, session reminders, cool-off, self-exclusion and marketing opt-out — are listed here.

4
Activate your chosen tool

Select the tool you want, enter your preferred values and confirm. Most tools take effect immediately. Limit increases have a 24-hour delay to give you time to reconsider.

5
Contact support if needed

If you need help activating a tool, want to discuss your situation confidentially, or need to request self-exclusion urgently, our support team is available 24/7.

3 Setting a Budget That Works for You

The single most effective responsible gaming habit is deciding in advance how much money you are comfortable spending — and sticking to it. Think of your gaming budget the same way you think about entertainment spending: a set amount from your disposable income that you are happy to spend for the enjoyment it brings, with no expectation of a return.

Practical Budgeting Tips

  • Only ever deposit money you can genuinely afford to lose. Never use money set aside for rent, food, bills, school fees or other essential expenses.
  • Decide your weekly or monthly PKR limit before you log in, and set it as a hard deposit limit in your account — that way the decision is already made.
  • Track your deposits and withdrawals through the transaction history in your account. Seeing the numbers clearly makes it easier to stay honest with yourself.
  • Avoid chasing losses. If you have reached your budget for the day, log out. The games will still be there tomorrow, and playing emotionally after a losing run almost always makes things worse.
  • Do not borrow money to gamble. Whether from friends, family or any financial product, borrowed money for gambling is a serious warning sign.
Winning is never guaranteed on any casino game or sports bet. The house edge means that over time, the platform will always retain a percentage of bets placed. Gambling should never be seen as a way to make money or solve financial problems.

4 Self-Assessment Check

The questions below are designed to help you reflect honestly on your gaming habits. There are no right or wrong answers — this is purely for your own awareness. If several of these questions feel familiar, it may be worth taking a break or speaking with someone you trust.

1 Do you find yourself spending more time or money gaming than you originally planned?
2 Have you ever tried to win back money you have lost by continuing to play?
3 Has gaming ever caused you to neglect work, family responsibilities or other activities you enjoy?
4 Have you borrowed money or sold something to fund your gaming?
5 Do you feel restless, anxious or irritable when you are not gaming?
6 Have you ever hidden the amount you gamble from friends or family?
7 Have you ever felt guilty or ashamed about your gambling after the fact?
If you answered yes to two or more of these questions, we strongly encourage you to use the cool-off or self-exclusion tool in your pkaz account, or reach out to our support team for a confidential conversation.

5 Recognising Warning Signs

Problem gambling does not usually appear overnight. It tends to develop gradually, and people around you may notice changes before you do. Being aware of the warning signs — in yourself or someone you care about — is the first step toward getting back in control.

Behavioural Signs

  • Spending increasing amounts of time thinking about gambling, planning the next session or reliving past wins
  • Needing to bet larger and larger amounts to feel the same level of excitement
  • Repeatedly trying to cut down or stop, but being unable to do so
  • Becoming secretive about gaming activity, hiding accounts or transaction history
  • Continuing to gamble even when it is causing clear financial or relationship problems

Emotional Signs

  • Feeling anxious, irritable or low when unable to access games
  • Using gaming as a way to escape stress, anxiety, loneliness or difficult emotions
  • Feeling a sense of shame or guilt after sessions but continuing anyway
  • Mood that depends heavily on whether recent sessions went well or badly

Financial Signs

  • Struggling to pay regular bills or expenses as a result of gaming spending
  • Withdrawing savings or taking loans to fund gambling
  • Selling personal items or asking family members for money without telling them why
If you recognise several of these signs in yourself, please use the self-exclusion tool immediately and consider speaking to a trusted person in your life. Our support team is always available and conversations are treated with complete confidentiality.

6 Self-Exclusion at pkaz

Self-exclusion is the most powerful tool pkaz offers. When you activate self-exclusion, your account is fully locked — you cannot log in, deposit or place any bets for the entire duration of your chosen period.

Available self-exclusion periods are: 1 month, 6 months, 1 year and Permanent exclusion. You can activate self-exclusion instantly from Account Settings, or by contacting our support team if you need it done urgently.

What Happens During Self-Exclusion

  • Your account is immediately locked and login is disabled
  • Any pending withdrawals will be processed and paid out to your registered payment method
  • All marketing communications are stopped immediately
  • You will not be able to create a new pkaz account using the same name, email address or CNIC number during the exclusion period

Returning After Self-Exclusion

For periods of 1 month, 6 months or 1 year, your account can be reactivated after the exclusion ends by contacting support. There is a mandatory 24-hour reflection period before reactivation is processed — this cooling-off time is built in intentionally. Permanent exclusion cannot be reversed.

Self-exclusion is a serious commitment and is not designed to be a brief pause. If you are unsure, consider starting with a cool-off period or a deposit limit reduction first. If you are certain you need a break, do not hesitate — activate exclusion immediately.

7 Protecting Minors

pkaz is strictly for adults aged 18 and above. We verify the age of every player during registration, and accounts may be subject to additional age verification at any time. Any account found to belong to someone under 18 will be closed immediately, all funds voided and the data deleted.

If you share a device with younger family members — children, siblings, younger cousins — we strongly recommend taking the following steps to prevent underage access:

  • Always log out of your pkaz account when you finish a session, especially on shared devices
  • Do not save your login password in a browser that younger people in your household can access
  • Use your device's parental control or screen time features to restrict access to gaming websites for children
  • Keep your phone locked with a PIN, pattern or biometric when not in use
  • Talk to children about online safety and the fact that gambling is only for adults

If you suspect that a minor has accessed a pkaz account, contact our support team immediately. We take underage gambling extremely seriously and will act quickly on any report.

8 Frequently Asked Questions

Log in to your pkaz account, go to Account Settings and open the Responsible Gaming section. Select Deposit Limits, choose daily, weekly or monthly, enter your PKR limit and confirm. The limit takes effect immediately. If you want to reduce a limit, the change is instant. If you want to increase a limit, there is a 24-hour waiting period.

Yes. When you activate self-exclusion, any available balance in your account will be paid out to your registered JazzCash, Easypaisa or bank account. The withdrawal is processed as part of the exclusion process. You will not be able to place any further bets or deposits during the exclusion period.

A cool-off period (24 hours to 7 days) is a short temporary break designed for players who need a brief pause. Self-exclusion is a longer, more formal commitment — 1 month up to permanent — intended for players who feel gaming is genuinely becoming a problem. Both lock your account during the period, but self-exclusion comes with stricter rules around reactivation.

No. When self-exclusion is activated, all marketing and promotional communications are stopped immediately. You will not receive any bonus offers, cricket bet promotions or slot tournament invites during your exclusion period. This happens automatically — you do not need to separately opt out of marketing.

Yes. You must be 18 years of age or older to register and play on pkaz. Age is verified during the registration process using your CNIC details. Additional verification may be requested at any time. Accounts confirmed to belong to anyone under 18 are immediately closed, with all funds voided.

Our support team is available 24/7 via the live chat option inside your account or by emailing [email protected]. All responsible gaming conversations are treated with complete confidentiality. If you need to activate self-exclusion urgently and cannot access your account settings, contact support and they will handle it immediately.
Healthy Gaming Habits
  • Set a PKR budget before each session
  • Only play with money you can afford to lose
  • Take regular breaks between sessions
  • Never chase losses after a bad session
  • Balance gaming with other activities
  • Log out when your session time is up
Need Help Now?

Our support team is available 24/7. All responsible gaming conversations are completely confidential.

[email protected]

Read Our FAQ

Gaming is for adults 18+ only. If gaming stops being fun, please use our self-exclusion tool or contact support. Visit Privacy Policy to understand how your data is handled.


Play Smart, Play Safe

Enjoy pkaz — Cricket, Slots & Bingo — Always on Your Terms

Set your limits, use our tools and play with confidence. Register today and experience Pakistan's modern gaming platform with full responsible gaming controls built in from day one.